When healthcare workers come forward with concerns about the healthcare system, they don’t point to lack of funding. They point to working conditions, and standards of care.
While investments in facilities, equipment and people are necessary to support good healthcare delivery, they are the means for achieving good healthcare delivery, not the outcome. To measure the success of any initiative, our healthcare leaders need to be explicit about the goal and how we will evaluate its success. 10 new MRIs is not a success. 500 fewer people with late-stage cancer is a success.