If you have an account, you will be notified that an email with a link to reset your password has been sent to you at the email address you just provided (Figure A.). Follow the instructions provided in the email.
If you do not have an account, you will be notified that there is no account with that email address (Figure B.).
If you have more than one email addresses that you use, you can try submitting another email address. If there is no account connected with email address(es), click here to create an account.
Then take the next step: